If you have any questions please read our FAQs page. If you need any advice about dating online please go to our Dating Tips page. If you require assistance please contact us.
Here is some general information to help you get started.
Registration
You need to register in order to place a profile as your registered name is what identifies you in the system and allows us to find your profile for you to edit through the 'My Information' option. Tip: Enter your e-mail address carefully as your password is automatically sent to this address. If you make a mistake, you will not receive your password.
Login
As a member, you may login either at the entry screen. Tip: If you forget your username or password then you can have it resent by clicking on the 'Resend Password' link under the login box. Enter the e-mail address you registered with and we will send you the details you require.
Your Profile
Creating your profile is quick, easy, and free. Simply fill in our questionnaire with your physical and personality information, the traits you are looking for in a match, and up to five pictures of yourself. You can even write a story or blurb to further describe yourself and what it is you are seeking in your new friend. Please allow up to 24 hours for your profile to be checked by our approvals team.
Your Photos/Video Clips
You can upload up to five photos of yourself directly from your computer when you create your profile. You can also upload video clips to provide a more interactive experience for members that view your profile.
Please read the guidelines below to make sure any pictures or video clips you have submitted meet the criteria for inclusion on our site.
Uploading Files
- Photos must be in GIF or JPEG format
- Photos must be no larger than 100 kilobytes
- Photos that contain nudity or obscenity will not be accepted
- All pics must be of you, no animals, places, or things will be accepted
- Consider using black and white photos, it will help keep the file size smaller, thus speeding download time
- Make sure that there are NO spaces in the filename of your picture
- Also, do not name the file with any personal info (as in your real name)
- Video clips must be in MPEG or AVI format
Searching
You can search our databse based on broad preferences such as gender, age, location, body type, whether the profile includes a photo or let our Match Maker software do the legwork for you and find those best suited for you by matching them with your choices in the criteria section of MatchFinder. If you are a male seeking a female then search for 'Women seeking Men'. If you wish to see only profiles with photos, tick the 'Photo Ads Only' box. You can quickly move through the regions box by pressing the '-' (dash) on your keyboard.
If you wish to find an individual member, you may type their username directly into the 'Username' text box and click search.
Add Profile - Profiles are FREE to place and are much more fun than simply registering. Our studies found that if you place a profile you will be 5 more times likely to receive a response than if you respond to someone else's profile. You can change or delete your profile at any time through the 'My Information' option. Tip: Try to keep the size of your photo smaller than 20k or you may have trouble uploading it (depending on your internet connection). Use an image editor such as Paint Shop Pro to reduce the size of your image by cutting out unnecessary 'white space' and compressing the image.
My Information - This section lets you delete or edit your profile or change your registration details (if for example you change your main e-mail address). You can also de-register from here and you will no longer receive e-mails from us telling you of updates.
Chat - The chatroom is for non-trial members to communicate on either a personal or community level Click the chat room button on the left-hand menu and the chat room you will automatically be logged into the chat room using your username. Simply enter your message in the blue box and press send to display your message to other users. If you prefer to communicate on a one-to-one basis, double-click the username in the list on the right to display a private chat window that can only be seen by you and the person you are communicating with.
Instant Messenger - The Instant messenger gives you a private chat facility for other members that are logged in to the Instant Messenger. When launched, it will display a list of members online. Select the member you wish to message by clicking their username. This action will display a message box for you to enter a message. Click an emoticon to enter it at any point in your message and press send to message the user. Although you can communicate with several people simultaneously, only the member you are messaging will see your message.
How do I find suitable matches?
Simply go to the "MatchFinder" link on the left side of the page after you login with your username and password.
Why am I getting few or no matches?
First, be sure that you have filled in the user profile and criteria forms to reflect what you wish to find in another member. If you have already done that, maybe you should consider broadening your search. For example, if you have set your criteria to find other members within the West London area and are not getting many match returns, try setting it for all of London and see if that makes a difference. Don't forget, our software will not try to guess at what you want to find, it will return only what you ask it for.
Also, if you haven't already, upload a picture of yourself. Profiles with pictures get upwards of 300% more matches. You could also be more specific in the essay portion of your profile.
If you have any questions or require assistance, please feel free to contact us. |
